Air source heat pumps, done properly

We're experienced heat pump installers focused on delivering highly efficient systems that provide genuinely comfortable heating — with cooling options available too.

Fully HeatGeek accredited

Designed properly, not just installed

A heat pump only performs well if it's designed properly — heat loss calculated room by room, emitters sized correctly, and the system commissioned so it actually hits the efficiency it's supposed to. That's the standard we hold ourselves to, and it's why we've gone through full HeatGeek accreditation.

HeatGeek

HeatGeek Accredited Installer

Verified design and installation standard for air source heat pumps.

Book a heat pump survey directly through our HeatGeek profile — it's the quickest way to get a proper heat loss assessment and a design tailored to your home.

Book a survey via HeatGeek ↗
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Why a heat pump

Comfortable heating, with cooling as an option

01

High efficiency by design

Systems designed around your home's real heat loss, not a generic sizing chart.

02

Steady, comfortable warmth

Lower flow temperatures run for longer, avoiding the peaks and troughs of a traditional boiler.

03

Cooling options available

Many systems can be set up to provide gentle cooling in summer as well as heating in winter.

Recent installs

A couple of recent heat pump jobs

Vaillant air source heat pumps, sited and piped properly — including work carried out with HeatGeek-approved cylinders.

★★★★★

What our customers say

A sample of our 5-star reviews — see all reviews on Google →

★★★★★

David and his team recently installed an air source heat pump and hot water cylinder for us, working in collaboration with Heat Geek. He was brilliant throughout: always positive and energetic, incredibly accommodating (even when we wanted to change some aspects of the installation in the middle of the job), and really passionate about doing a good job and giving us the best possible result. I cannot recommend him highly enough!

Jonathan MansonGoogle review
★★★★★

I recently had my heating system converted from a gravity system to a boiler system by David and I couldn't be happier with the results. David's expertise and professionalism were evident from the start. He explained the entire process clearly, ensuring I understood every step and felt comfortable with the transition. The work was completed efficiently and with great attention to detail. David was punctual, courteous, and left the work area spotless. The new boiler system works perfectly. I highly recommend Falcon Heating to anyone looking for reliable and high-quality heating services.

Artur KosciejGoogle review
★★★★★

David was highly recommended by a neighbour and he lived up to this review in spades! We were having problems with our boiler switching on outside of the programs set by our Nest thermostat. We suspected a faulty motorised valve. David carefully checked everything and made some program adjustments on the Nest and at our request gave our boiler a full service. This seems to have resolved the problem. He was punctual, efficient and knowledgeable and very good value. Highly recommended.

Nigel McAlisterGoogle review
★★★★★

David had been servicing our boiler for 6 years, and has now replaced the boiler with a newer more efficient one, after discussing different heating options. David is extremely knowledgeable and professional. Work is extremely neat and he is very tidy. We can’t believe how quiet our new boiler is. Thankyou David.

Elaine D.Google review
★★★★★

Excellent job carried out. David responded to our call for sorting out our heating in short order. He swiftly identified the problem with our hi-tech digital thermostat control system. He resolved the issue and reset the system. His technical knowledge was bang up to date. He knows what he is doing, works conscientiously and gets on with the job in hand. I highly recommend David.

Richard PageGoogle review
★★★★★

David came recommended to us by several friends, so when our boiler got condemned, it was great that David was able to get out to us that day to quote us for a replacement. He was then able to get out round to us within a couple of days of our old boiler dying to complete the work. We were very impressed by the speed of his responses and he was clear and concise with all the information provided to us. David and his team were polite and efficient in installing our new boiler and would definitely recommend his services to all of our friends should they have any boiler issues in the future.

Ben StorerGoogle review
★★★★★

Falcon Heating did the installation of our Heat Pump system (through Heat Geek) and did an excellent job. David and his team took great care with every aspect of the installation explaining what was going to happen each day and the job was finished on time and with no disruption to our hot water system even though part of the install was to replace the hot water cylinder. Can't recommend them enough.

Don HarwoodGoogle review
★★★★★

I found David at Falcon Heating via the Heating Hub “Elite Installer Network” when looking for someone to replace our very old inefficient gas boiler. David installed a new Vaillant boiler for us along with associated work (e.g. repositioning radiators too close to walls), and has since done two annual services. He has always been been friendly, knowledgeable, punctual, clean and tidy, with a high quality of workmanship - and no problems with our boiler since its installation. I definitely recommend Falcon Heating.

Matthew JenkinsGoogle review

Wondering if your home suits a heat pump?

Tell us a bit about your property and we'll give you an honest answer — or book a full survey via HeatGeek.